Chat it
Our mobile first web application allows citizens to give input through a dialogue where multiple choice and free answers alternate with images, sound, … as if you were in a real conversation, like on whatsapp.
It is a fun, new and simple way for citizens, more specifically young people to share their views with organisations or governments.
A new way to inform, question and engage citizens
Our smartphone are becoming more important than ever. We see that in participation projects, more than half the users participate through their mobiles. The interface people use most often there is a conversational chat. Especially for young people, this is the main environment in which they interact. Whether it is Whatsapp, Tiktok or Instagram, all have a messaging system. With ‘Chat it’, we can now use that interface to give information, query or gather input.
All kinds of forms
The user enters into a conversation with your organisation or project, or you can also work with characters/personas. In the conversation, you ask questions and the user can respond. Like a WhatsApp conversation, you can alternate between text, photos, video, audio clips, emoticons, etc. That way you keep it engaging and interactive for the user. While you collect information, ideas and answers from that user. You can also inform the user in an interactive way (as chatbots also do).
Easy to set up
We strived to create a tool for this where you can set up the questions and responses in a straightforward way. By doing so this system is widely applicable in participation processes. We would be happy to discuss with you how this could also add value to your project.
EDUbox migration
For EDUbox Migration (an educational concept by VRT NWS to introduce secondary school pupils to a particular social topic), we introduce them to migration stories to start the conversation in class.
Using Chat It, pupils gradually get to know Rose from Ghana, João from Portugal or Borys from Ukraine. By allowing them to chat with these people themselves, we stay close to young people’s world and they learn in an (inter)active way. Thus, they encounter some dilemmas that make them reflect on the difficult choices that have to be made during their lives.
We present real stories, and reinforce them by using photos, sound clips and videos of our characters. Students can answer via fixed choices, but can also type free answers in some places. This way, we create a real conversation.
